Privacy Policy

Last Updated: October 3, 2026

At Kenslow, we respect your privacy and are committed to protecting the information you provide when you visit our website, place an order, or contact our customer support team.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use our website and services.

Information We Collect

We may collect information you provide when you place an order, create an account, contact us, or submit information through our website.

This information may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number, if provided

  • Order and transaction information

  • Product and purchase details

  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide shipping and delivery services

  • Process payments

  • Provide customer support

  • Respond to questions and requests

  • Manage returns and refunds

  • Improve our website, products, and shopping experience

  • Detect and help prevent fraudulent or unauthorized activity

  • Maintain website security and functionality

  • Communicate with you about your orders or requests

Payment Information

Payments are processed through available third-party payment providers.

Kenslow does not intentionally store complete payment card information on its own website systems. Payment information may be securely processed by the applicable payment provider according to its own privacy and security practices.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

You may be able to manage cookie preferences through your browser settings. Disabling certain cookies may affect some website functionality.

Order & Shipping Information

When you place an order, we use the information necessary to process and deliver your purchase.

This may include sharing relevant order information with payment processors, shipping carriers, fulfillment providers, and other service providers involved in completing your order.

Sharing of Information

We may share information with trusted service providers when necessary to operate our website and fulfill your requests.

These providers may assist with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and technical services

  • Customer support

  • Website analytics and security

We do not sell your personal information as part of our normal business operations.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party services that have their own privacy policies and terms.

When you interact with these services, their own policies may apply to the information they collect or process.

Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can review the request and take appropriate action.

Your Privacy Choices

Depending on your circumstances and applicable laws, you may have choices regarding your personal information.

You may contact us to request information about the personal information we may hold about you or to ask questions about how your information is used.

Email Communications

We may use your email address to communicate with you about orders, customer support requests, account-related matters, or other service-related communications.

If you receive promotional communications from us, you may follow the available unsubscribe instructions.

Data Retention

We retain information for as long as reasonably necessary to provide services, fulfill business and legal obligations, resolve disputes, maintain records, and protect our business.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or business practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

Business Information

Business Name: Kenslow
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST-5:00)
Business Email: Support@Kenslow.shop
Business Address: 6748 County Rd 604, Alvarado Texas 76009, United States