Shipping policy

Last Updated: October 3, 2026

At Kenslow, we aim to provide reliable and straightforward shipping for every order. This Shipping Policy explains our order processing, estimated delivery times, and shipping procedures.

Order Processing Time

Orders generally require 3–4 business days for handling and processing before shipment.

Business days are Monday through Friday, excluding applicable public holidays.

Processing times may vary during periods of unusually high order volume.

Shipping Time

After an order has been processed and shipped, the estimated transit time is generally 5–8 business days.

The total estimated delivery timeframe is therefore approximately 8–12 business days, including handling and transit.

These are estimates and are not guaranteed delivery dates.

Shipping Carriers

Orders may be shipped using available carriers, including:

• USPS

• UPS

The carrier selected may depend on the order, destination, package requirements, and available shipping services.

Shipping Cost

We offer free standard shipping unless a different shipping charge is clearly displayed at checkout.

Any applicable shipping charges will be shown before the order is completed.

Tracking Information

When tracking information is available, it may be provided after the order has been shipped.

Tracking information can take some time to become active after the carrier receives or scans the package.

Delivery Delays

Delivery times may be affected by circumstances outside our reasonable control, including severe weather, carrier delays, holidays, transportation disruptions, incorrect addresses, or other unforeseen circumstances.

If a shipment is delayed, please contact us so we can assist with available tracking or order information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned or delayed because of an incorrect or incomplete address provided by the customer, additional shipping arrangements may be required.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us with your order information.

We may request photographs or other information when necessary to investigate a damaged shipment.

Business Information

Business Name: Kenslow
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST-5:00)
Business Email: Support@Kenslow.shop
Business Address: 6748 County Rd 604, Alvarado Texas 76009, United States